- Acceptance of Terms:
By accessing or using our website (browndecade.com) and related services, you agree to comply with these Terms of Service.
- Ordering and Payment:
• Orders are contingent on availability and approval.
• Prices are listed on the website and may change.
• Payment is required when placing an order. - Shipping and Delivery:
• Standard processing time is 1-3 weeks unless stated otherwise.
• Delivery times depend on the chosen shipping method during checkout.
• A tracking number will be emailed to you once your order is shipped. - Returns and Refunds:
• All sales are final unless the product is damaged upon arrival.
• For damaged items, contact our customer service within 10 days with photos for assistance. - Size and Product Changes:
• Orders are processed 24 hours after placement, making changes difficult.
• Refer to our Sizing Guide or contact our team for sizing help before ordering. - Address Verification:
• Ensure the accuracy of your shipping address at the time of order.
• We are not liable for lost or stolen packages after they have been shipped. - Refunds and Exchanges:
• Applicable only for damaged/defective items or incorrect shipments.
• Orders with incorrect sizes require a new purchase.
Thank you for reviewing our Terms of Service. If you have any questions or concerns, please reach out to us at
support@browndecade.com or call us on
+1 (438) 928-3823
